U

Visitor

 • 

1 Message

Fri, Jun 10, 2022 11:03 PM

Married at First Sight Australia Latest Episodes Not Available

For the last 2 weeks the latest episodes haven't shown on demand. I have started to use on demand because the series wasn't recording, but now have to use the Lifetime app since both options through the app or TV aren't available.

Official Employee

 • 

60 Messages

21日前

Hey, there. I appreciate you reaching out to us here on our residential forums page. This is not the type of experience we want for our customers using our services. Our goal is to provide amazing and reliable services at all times, @user_d28f05 . I will make sure we get this resolved. Can you tell me what troubleshooting steps you've tried on your end. 

Visitor

 • 

5 Messages

@XfinityLamont​ I am also experiencing this issue. it's super frustrating.  Is there a fix for this?

Visitor

 • 

2 Messages

We're also experiencing the last 2 weeks not airing. It's super frustrating because for the most part you can't even pull it up. 

Visitor

 • 

2 Messages

@XfinityLamont​ what type of trouble shooting steps are there to take when the show is not available from xfinity? I'm curious.

Visitor

 • 

1 Message

@XfinityLamont​ what is up!  2 days ago from this page I found and was able to view the rest of the episodes.  I watched a couple and came back to finish tonight.  Now I can no longer get to them by searching via app, tv, alphabetically.  Last available episode 14.

why?  Help pleasr

Official Employee

 • 

33 Messages

@user_d2f178 content is supplied by the network. If it is not available, then the network hasn't released it to us to add to On Demand.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

18日前

Also experiencing this issue. Episodes don’t even show available to watch live

XfinityRay

Official Employee

 • 

696 Messages

Hi, @user_079510. Are you not seeing any episodes at all, even the ones before episode 15? When you look for a show there are 3 options for the programs: Free to Me, Available, and Upcoming. Do you see any options under the 3 categories? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

2 Messages

@XfinityRay​ 

There is nothing coming up under any of the three categories. Content stopped after episode 14. 

Visitor

 • 

8 Messages

@user_079510

The same thing happened to me so what I did was I downloaded the Lifetime app onto my Roku and then I logged in using my Xfinity credentials and I was able to unlock the show and finish watching the episodes. Good luck.

Visitor

 • 

2 Messages

17日前

I also am unable to watch past episode 14. I usually record it, now on demand says no upcoming airings available at this time. 

Visitor

 • 

8 Messages

@user_d2f178​ The same thing happened to me so what I did was I downloaded the Lifetime app onto my Roku and then I logged in using my Xfinity credentials and I was able to unlock the show and finish watching the episodes. Good luck.

Visitor

 • 

2 Messages

17日前

I am also having this issue.  What’s the deal anyway?  I wouldn’t have started to watch this in the first place if I knew you were going to just cut it off.  That really sux big time!

Official Employee

 • 

60 Messages

That is not good. I am here to help, @user_e5f208 . When you search it does the episode populate or does it not show up on your end? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

8 Messages

@user_e5f208​ The same thing happened to me so what I did was I downloaded the Lifetime app onto my Roku and then I logged in using my Xfinity credentials and I was able to unlock the show and finish watching the episodes. Good luck.

Visitor

 • 

2 Messages

17日前

If you go to the App section of your DVR then scroll all the way to the bottom, choose TV.  From there you can search alphabetically (A-Z) or by network.  You will find it and there are 6 episodes available including 15-18.  It’s a pain to do, and we shouldn’t have to go through all this, but we can at least stay up to date with them!


It looks like you can get there from the On Demand menu too.  

(edited)

Visitor

 • 

5 Messages

@user_c923d2​  no, this does not work on my end.  That is the issue.  There are some Xfinity users that are not experiencing this issue (maybe because they have DVR, and I do not?) and can access the later eps.  You must be one of those people.  No matter how I search, the eps are not there.  Especially not on demand.  I was able to access them on demand just fine until a couple of weeks ago when they just stopped. @XfinityLamont @XfinityBrendan @XfinityJose can any of you actually help?

(edited)

Official Employee

 • 

34 Messages

@user_ab6ac2  I'm sorry to hear that you are experiencing the same issue. Can you please tell me up to what episode is available to you?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

5 Messages

@XfinityStephanieT  Thank you for getting back to me! :) As of last night, I now have eps up to 18.  But eps 19 and 20 are not up from weds of this week.

(edited)

Official Employee

 • 

34 Messages

Thank you for that information. Due to restrictions in streaming rights episodes can take longer to appear On demand after they have aired. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

5 Messages

@XfinityStephanieT  ok, I understand that.  As you can see from the above thread, many people are experiencing a large lag.  I understand a day or 2 but there was nearly 3 weeks where none of us were seeing new episodes.

Visitor

 • 

1 Message

16日前

I’m having the same issue! I was able to finagle around and find up to episode 18. It’s weird what you have to do to find it on demand. Why isn’t it airing at 10pm on Wednesdays anymore?

Official Employee

 • 

514 Messages

@user_d826db thank you for taking a moment to comment about this. What were you able to do to work around this issue? 

 

When trying to view these episodes OnDemand, are you using X1 or the Xfinity Stream app? Are you receiving an error code or message? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

1 Message

11日前

I can only see up to episode 13 how do i fix it?

XfinityGabby

Official Employee

 • 

503 Messages

Hello @user_c27b5e, thank you for reaching out to our team through Forums. Are you experiencing this issue through the Xfinity Stream app? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

8 Messages

@user_c27b5e​ The same thing happened to me so what I did was I downloaded the Lifetime app onto my Roku and then I logged in using my Xfinity credentials and I was able to unlock the show and finish watching the episodes. Good luck.

New Poster

 • 

4 Messages

11日前

I use Xfinity through the streaming service. (The app) I had set a series recording for MAFS Australia. It was recording weekly. The last episode that recorded was Episode 14. I looked at Xfinitie's schedule for Lifetime this evening. It isn't even scheduled to be on tonight. Wasn't on the schedule last week either. Why isn't Xfinity showing the episodes? Clearly they are appearing somewhere. Tried to watch on demand. No episodes appear past episodes 14. Nothing more scheduled to record, at this point, ever. 

Visitor

 • 

1 Message

@AnnieInNaples​ I said "Lifetime on demand" to my voice remote and when I went to MAFS Australia they finally showed up!

Visitor

 • 

5 Messages

Yeah all the eps appeared all of a sudden, so I thought the issue might be resolved, but now all eps but 13 and 14 are gone again.  SO dumb.

Official Employee

 • 

55 Messages

So sorry to hear that you are not able to watch all of the episodes of that show. Are you able to access them if you are streaming?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

2 Messages

11日前

I have the same problem. When will this be resolved?

Visitor

 • 

8 Messages

11日前

I have Xfinity and I have a Roku so I put the Lifetime app on my Roku and logging into my Xfinity account it unlocked all of the episodes. Good luck. 

Visitor

 • 

2 Messages

10日前

How do I get off this community.  I am getting too many emails and I want out.  Thanks

XfinityGabby

Official Employee

 • 

503 Messages

Hello @user_e5f208. To get started, can you please create a new public text submission without your account information? As per the community rules, https://comca.st/3CaQ251 doing so will auto-open a ticket in our system, and we can get started on your request. If you already have one made, you can just post the link here. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

2 Messages

10日前

I also have the same issue. Recordings stopped happening and now when I try to watch it through lifetime or Xfinity on demand it says I need to upgrade. My account has not changed. This is very frustrating. 

Visitor

 • 

1 Message

8日前

I’m having the same issues. my on demand goes from episode 20 to 31. On my dvr it stopped recording weeks ago. When will this be fixed?

Visitor

 • 

8 Messages

@Steeler926​ same thing happened to me. I have Xfinity. What I did was I downloaded Lifetime on my Roku and I logged in with my Xfinity information and I was able to watch all the rest of the episodes. Hope this helps.

Visitor

 • 

8 Messages

7日前

The same thing happened to me. What I did was I download the Lifetime app on my Roku and then I logged in with my Xfinity information and I was able to unlock and watch the rest of the episodes. Hope this helps. 

Visitor

 • 

1 Message

6日前

I am having the same issue. I was recording through my DVR and then several weeks ago, the recordings were not available anymore. I re-added to my DVR and it still is not available to view. 

Official Employee

 • 

73 Messages

@user_f9c448, I am sorry for the inconvenience. We are going to continue to work on this, and we will let you know once we have a fix. We appreciate your patience. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here