Lanka's profile

Contributor

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101 Messages

Wednesday, October 19th, 2022 1:55 PM

Closed

Law and Order SVU

Why is Episode 4 - The Steps We Cannot Take of the current season listed as "Available to buy only" under On Demand. It should be free like the other episodes. Please fix this as soon as possible. Thank you very much.

Problem Solver

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672 Messages

2 years ago

@Lanka I understand that you are trying to watch Episode 4 - The Steps We Cannot Take Season 24 but are only seeing the option to buy.

Everything that is on our On Demand catalog is provided to us from each network. They dictate availability and pricing for each program. How are you trying to access it? Have you tried using the Peacock app?

Visitor

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1 Message

2 years ago

So we have to pay for comcast to allow us to pay for network episodes?  This is why people steal  TV.  Its very easy to do and you don't get ripped off by providers or networks!

Contributor

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101 Messages

2 years ago

This is not the only episode that is only free on Peacock. I don’t have the ability to use that app so this is a network ripoff.

Gold Problem Solver

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577 Messages

2 years ago

Lately, new episodes (of the L&O and Chicago trilogies) have been available for three days after they air.  The “live + 3 days viewership” is a useful metric to those who pay attention to such.  Seems the agreement to have these shows stream exclusively on Peacock is taking effect.  Those of us who rely on On Demand will need to watch without delay.

Contributor

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101 Messages

2 years ago

It's not just that. Some episodes are never on demand but only on Peacock while other episodes are still available on demand. Law and Order SVU in particular is an example of this. Will have to keep an eye on Chicago PD. For now I will start recording them.

Official Employee

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695 Messages

With the mention of "I don't have the ability to use that app", do you not have our Xfinity Streaming App? If not, it is free to download click https://www.xfinity.com/apps?pc=1 to download it for free off any smart device. Let us know if you are able to access our Peacock from our Xfinity Streaming App? 

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Gold Problem Solver

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577 Messages

2 years ago

@Lanka , if you didn't get the latest episode recorded, it's available On Demand through Sunday.  We'll see what happens after then... Cheers!

Contributor

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101 Messages

2 years ago

I have the Xfinity Streaming App installed and do use it. However I don’t see where it gives me the ability to view Peacock shows even on my iPad. I don’t have Xfinity Internet which may be why this doesn’t work for me. I have a Smart TV but don’t want to connect it to my WiFi do to security concerns. 

Gold Problem Solver

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577 Messages

2 years ago

This morning I see all but Law & Order SVU 2402 are available On Demand and on Xfinity Stream.

The only other current season episode missing from the L&O and Chicago trilogies is Chicago Med 805.

Contributor

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101 Messages

2 years ago

They may be getting better. However Chicago PD 1007 "Into the Deep"isn’t available On Demand yet.

Gold Problem Solver

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577 Messages

2 years ago

Yep - the Chicago episode 7's were available through yesterday.  We'll see if they're re-loaded in the future.  The L&O episodes are good through today; we'll see if they're re-loaded, too.

This available for three days is most inconvenient.

(edited)

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