Visitor
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2 Messages
Issues with paramount plus
Im having issues for 3 weeks with paramount plus on my TV through the xfinity box. I cant get it to work I've tried plugging it in and unplugging it. I've tried everything even my app on my phone will not let me play anything either. I'm a member of paramount plus but at this point I'm ready to cancel it since I can't get it to work. I'm over it.
CCLayla
Gold Problem Solver
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259 Messages
4 years ago
Hi, @user_c3c655, thank you much for sharing a post here in the Xfinity Forum. I'm so very sorry to hear there's been an issue with the Paramount Plus app for several weeks now.
Are you receiving any error code or message when attempting to watch the app through the TV or even on your mobile device?
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R8derdave
Visitor
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2 Messages
4 years ago
I too am having issues with my paramount plus account. I have restarted my box, rebooted the whole system, called and talked to customer service and now have replaced and installed a new box. Still the same thing. Won’t load. I also keep getting the error code APPS-04036.
how can I fix this issue?
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