Skip to main content

    Support

    Offers

tv-junky's profile
tv-junky
20th Anniversary celebration
Expressive Exchange
Stamp of Approval

Contributor

 • 

33 Messages

Tuesday, November 15th, 2022 8:32 PM

Closed

Interview with the vampire.....

 Boo hiss!

On demand episode 7 issues..... the music plays but the dialog is silent.  What is happening?

Question

 • 

Updated 

2 years ago

92

1

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution

CCErika

Problem Solver

 • 

339 Messages

2 years ago

@tv-junky

 

Thank you so much for reaching out through Xfinity Forums! We would be happy to help with troubleshooting your On Demand services. Have you tried troubleshooting steps such as restarting your box to see if that helps with the issue? 

 

4

0

tv-junky

Contributor

 • 

33 Messages

@XfinityErika​ yay it's working now

2 years ago

0

CCErika

Problem Solver

 • 

339 Messages

That is amazing news! Was it something in particular you did on your end that helped fix the problem? If so, would you mind sharing the steps you took here so that others in the community can benefit from it. Or did the issue resolve on its own? I really do appreciate your time today. 

I no longer work for Comcast.

2 years ago

0

tv-junky

Contributor

 • 

33 Messages

It resolved on it's own the next day.

2 years ago

0

CCAmir

Gold Problem Solver

 • 

7.2K Messages

Well that's awesome to hear, is there anything else that we may be able to help you with today? 

I no longer work for Comcast.

2 years ago

0

forum icon

New to the Community?

Start Here