Contributor
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131 Messages
I'd rather lose VOD than my DVR!
This is really ridiculous. I've been with Comcast since the 90s and our current boxes are the Motorola DCX3400M DVR and two DCX3200M. I've had theae since 2010 and they still work just fine. On the DVR box I have had 2TB drive connected via eSATA since 2015. Over the years, I have a nice selection of movies and programs that I've recorded. I use the DVR all the time, usually to record a program then watch a few days later. And if I record a movie that's good, I might not delete it.
I hardly ever use VOD, maybe 1-2 times a month.
So with the message I got about losing VOD and needing to "upgrade" to X1 to keep it, I know that I won't be going that path. I did try an X1 box about 3 years ago and hated it. When I go to friends with X1, I don't like the layout and lack of customization that I have on my old (better) DCX boxes.
But the main issues would be losing all my DVR recordings. And with X1, you can't connect an external drive to give you more DVR storage space.
Ch 1 that goes to VOD has been around since my first box in the 90s, so I don't know why they have to get rid of it and move VOD over to IP based service.
NoBundle
Frequent Visitor
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21 Messages
1 year ago
I am having the same issue--I also have a Motorola DCX3400/RNG200N. I don't have an external hard drive but I have managed to work with about 25% free space, periodically clearing more space after I'm pretty sure won't need the recordings (next to go--the whole series of Dexter 2, which I could never get into past the first episode). I never upgraded to X1, the main reason being they could not pass through the native cable signal to the TV, which I prefer to handle the conversion. I think that was part of their strategy to disguise what they did in 2016 to early 2017, which was to convert all the 1080i programming, which was 90% of it, to 720p--half the resolution--except, at that time, the local broadcast channels. I could they did this, one way being because I saw what was really coming in to my TV. A few years later they did the same thing for the broadcast channels which they had up to that point not reencoded. For years even their tech support agents did not know they had done this, even executive customer support was telling me I could set it to 1080p in the box, oblivious to the fact that it had already been degraded to 720p and that was just upconverting it, not restoring the resolution. Here's a tip for you to save storage space. Since everything through the cable is coming in now at 720p, you should set your box to native, or pass-through, not 1080p, which will save you storage space while not decreasing resolution, yet will still pass through a 1080i pay-per-view event or movie. Which brings me to my main question. They say OnDemand and Subscription OnDemand will become unavailable. But I've gotten contradictory statements from Comcast tech support as to whether I can still order a pay-per-view movie, or pay-per-view boxing from the main cable menu. The first rep didn't understand what I was asking. The second one told me I would not be able to order these things and she had already had a customer who who couldn't order pay-per-view boxing. But the last rep I had assured me I would be able to order pay-per-view movies and boxing, that that was different than OnDemand. I rarely watch OnDemand, maybe a few times a year, and although I never ordered a lot, don't order pay-per-view movies anymore because they do not show the full aspect ratio, as seen in the previews--I'm more likely to get the full aspect ratio version if I just buy the Blu-ray, which ofttimes isn't much more expensive. I do, however, occasionally order pay-per-view boxing, and this is the question I would like answered, that is, if I would still be able to order and view pay-per-view boxing on my TV.
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Andyr1
Gold Problem Solver
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7.9K Messages
1 year ago
As somebody noted in another forum, if you have a device that supports Xfinity Stream (Roku, Fire TV, etc...), then you can use that for OnDemand.
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SammyFL
Contributor
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131 Messages
1 year ago
In the service menu of the DCX3400 where you can select Native Resolution there's a place where you can select which resolutions are supported 480i/480p/720p/1080i (including 1080p pass through). The only time I've ever seen the TV show a 1080/24p program from Comcast was when using On Demand for Outlander.
I remember the conversion to MP4 and how when you fast forward or reverse a recorded program, it's a bit more "jumpy" and difficult to control than when it was MPEG2.
But honestly most of the channels I watch are the SD version since it allows for a longer "live buffer". On a SD channel you can back up about 2hr 30min, while on a HD channel it's about 40-60min of a buffer. So I can actually leave the box on a SD channel, go out for a while, come back and just rewind the program without the need to record it.
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