U

Visitor

 • 

1 Message

Sat, Apr 17, 2021 9:24 AM

HBO max sign in on tv

I keep trying to sign in on HBO Max on my TV and it keeps telling me that the code is wrong

Responses

ComcastEva

Official Employee

 • 

59 Messages

23 d ago

Hi @user_238d66 and thank you for reaching out to us about this concern. Are you still having trouble signing in to the HBO Max app on your TV? If so, a few questions for you, is this on your Xfinity Flex or X1? Also, are you signing in logged into your home network and primary account? Lastly, do you have any parental controls on? 

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