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Visitor

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1 Message

Thursday, April 8th, 2021 5:25 PM

Closed

"Hang tight your connection will resume shortly"

While watching ABC News, for the past three days I am getting this constant interruption with the message..."Hang tight...your connection will resume shortly." If is getting more and more frequent. I have unplugged the FLEX and I have reset the modem, neither of which has helped.

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Official Employee

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3.4K Messages

4 years ago

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums, I can definitely understand the frustration if you're trying to enjoy your news. I know I love starting out my day catching up on what's happening in the world and it throws me off if I can't. I would love to look into this further with you, please send us a private message with your name and service address to Xfinity Support by clicking the chat icon at the top right of the page.

Visitor

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3 Messages

4 years ago

I am having the same problem.

Visitor

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1 Message

4 years ago

I am seeing the same for last 2 days (4.15.21-4.16.21)

I spoke to xfinity yesterday and today- they and I have reset everything....

and it didn't get better- it's actually happening every 2-4 mins, very irritating.

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