Kay1965's profile

New Poster

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15 Messages

Sunday, February 1st, 2026 5:13 PM

Gangs of London, Season 3 Episode 3--Not available "Free on AMC+" to AMC+ subscribers

I pay for an AMC+ subscription through Xfinity as a "Premium" channel add-on to my TV plan. The newest episode of Gangs of London dropped on January 29, 2026. There was no problem with the first two episodes of season 3. However, the third episode is lot listed as "Free on AMC+" when I try to watch it on TV (X1). What's going on? It's weird. It's just that episode that's a problem. I have no problem watching any other on-demand show or movie on AMC+. I've never had any problem such as this with my AMC+ subscription.

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Visitor

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8 Messages

2 months ago

Following... I am having the same issue

Official Employee

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2.1K Messages

2 months ago

 

Kay1965 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

New Poster

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15 Messages

I just sent a DM to Xfinity Support and got a threat that my account will be cancelled if I do that again because it's a TOS violation to DM without first creating a public post. I did create a public post, and you directed me to DM Support.

Official Employee

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2.4K Messages

 

Kay1965 My apologies, I missed the request for DM. I'm happy to continue assisting you in DM to help you resolve the issue, and get a ticket issued. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New Poster

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15 Messages

Yes, issue a ticket. I DM'ed Support already and provided my full name and service address there.

Visitor

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8 Messages

@Kay1965​ ​ I know you shouldn’t have to go through so much hassle to watch a service you pay for but do you have the Xfinity streaming app and if so did you try to watch ep3 through that?

Visitor

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1 Message

This issue still isn't resolved. Has anyone found an alternative way to watch Episode 3 without paying an additional fee?

(edited)

Visitor

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1 Message

28 days ago

Im having trouble watching episode 3 of Gangs of London as well

Official Employee

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758 Messages

Hello @user_ukscca did you try to watch it on the streaming app instead of the box? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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