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user_zu2225
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5 Messages

Wednesday, February 11th, 2026 7:38 PM

Expiration Dates for movies from premium networks aren't being displayed.

I noticed last week that I can't see expiration dates for on demand movies.  It's not a problem with any specific network.  It happens for HBO, Showtime, Starz and MGM Plus.  When I select "watch options," the expiration date is no longer there.  I can see the year the movie was released, and the length.  Beneath that, it says, "Free, Ad-Free," and beneath that, there used to be a date.  The date isn't being displayed anymore.

My sister has her own Xfinity account.  I asked her if she was experiencing the same thing, and she said she was.  I'm wondering if this is a glitch, or if it's something that Xfinity is doing on purpose.

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28 minutes ago

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XfinityEva

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2.3K Messages

6 days ago

Hi @user_zu2225 are you still experiencing an issue at this time? Is this for movies you have previously purchased? 

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user_zu2225

Visitor

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5 Messages

Hi,

Thank you for responding.  

I'm still experiencing the issue.  No, it's not for movies I've purchased.  If I'm looking at movies that are available from premium networks, I can't see the expiration dates when I select "watch options."  I noticed this a little over a week ago.

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6 days ago

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XfinityEva

Official Employee

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2.3K Messages

Thank you @user_zu2225! Upon researching this further, it is currently a known issue. Unfortunately, at this time there's no estimated date on when or if this will be resolved. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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6 days ago

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user_zu2225

Visitor

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5 Messages

Okay, thank you for letting me know.  Of course, I'd like it to be resolved.

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6 days ago

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XfinityAbby

Official Employee

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634 Messages

@user_zu2225 you're welcome! we will continue to check on it but right now we are still waiting on that resolution. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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6 days ago

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user_p38gbb

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1 Message

We are greatly disappointed that this feature is not available, and hope that this will be restored very soon!

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5 days ago

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user_qi1rqv

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1 Message

2 hours ago

Thanks for letting us know.

I watch TCM movies and noticed this issue.

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user_zu2225

Visitor

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5 Messages

28 minutes ago

Yeah, same.  I've been going to TCM's site.  They show how long the movies will be available.

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