Visitor
•
1 Message
DVR recordings not showing on TV
My DVR recordings (recorded and scheduled) only show up under “for you” or under “all”. They do not show up under the specific box they are recorded on. I have tried rebooting the box, but the problem still exists. This has just happened in the last 24 hours. Yesterday everything was working fine.
XfinityThomasB
Official Employee
•
1.3K Messages
3 years ago
Oh no! Lets get this figured out. I am a big DVR user and having the correct organization is always crucial.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
0
0