I also had the same fault & error code plus tried unplugging the cable box power for a couple minutes to reset it; no luck! The fault was corrected by using the on line call back request by Comcast Technical service which sent a RESET code to my box! I assume the Comcast reset is somehow different than the power down reset?
jelly-belly1
Regular Visitor
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4 Messages
6 years ago
I also had the same fault & error code plus tried unplugging the cable box power for a couple minutes to reset it; no luck! The fault was corrected by using the on line call back request by Comcast Technical service which sent a RESET code to my box! I assume the Comcast reset is somehow different than the power down reset?
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jtem1
New Poster
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2 Messages
6 years ago
Reset didn't work for us. Annoying to pay so much each month for no service.
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