New Poster
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1 Message
Charged for a movie not purchased
I was looking at my bill and a charge was posted for a movie I did not purchase. I need this removed from my bill. Please contact me right away regarding this matter.
New Poster
•
1 Message
I was looking at my bill and a charge was posted for a movie I did not purchase. I need this removed from my bill. Please contact me right away regarding this matter.
Responses
ComcastChe
Official Employee
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6.1K Messages
5 m ago
Hi @ballada! Thanks for using the Xfinity Forum to bring this to our attention. Our team can investigate the charge to see how we can help make this right. Please send a private message including your first and last name and the numbers associated with your service address. To send me a private message, click on "ComcastChe," and then click send a message.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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