ballada's profile

New Poster


1 Message

Sun, Jan 10, 2021 10:00 PM

Charged for a movie not purchased

I was looking at my bill and a charge was posted for a movie I did not purchase. I need this removed from my bill. Please contact me right away regarding this matter.



Official Employee


6.1K Messages

6 m ago

Hi @ballada! Thanks for using the Xfinity Forum to bring this to our attention. Our team can investigate the charge to see how we can help make this right. Please send a private message including your first and last name and the numbers associated with your service address. To send me a private message, click on "ComcastChe," and then click send a message. 

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