U

Visitor

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1 Message

Sunday, February 18th, 2024 11:44 PM

Change rental to purchase

I rented a movie and liked it.  Can I change the rental to a purchase and pay the difference

Official Employee

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1.9K Messages

5 months ago

I am glad to hear that you liked the movie, @user_d9f3c8! There is no way to change from a rental to a purchase and just pay the difference. That being said, I would be happy to help with the charge for the rental if you purchase the movie as a one-time courtesy credit. I run into this same thing from time to time where the movie surprises me and I want to own it instead. 

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1 Message

@XfinityRay​ my 7 y/o just rented the movie if. I’d like to just buy it instead, is there a way I could do that? 

Official Employee

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447 Messages

@user_0u14df  Normally yes, however it depends on the license agreement we have with the distributing network. Most content customers are allowed to purchase, but some may only be available to rent. The steps are listed here https://www.xfinity.com/support/articles/xfinity-stream-app-purchases. If it does not have the option to purchase, renting or saving it to the Cloud is our option. Let us know if you do purchase after renting.

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