Davidjoeb's profile

New Poster

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1 Message

Mon, Mar 23, 2020 5:00 AM

Cannot sign into HBOGO on cellphone

I'm trying to use the HBO go app and when I choose Xfinity as my provider it immediately gives me an error without even giving me a login screen. The stocked working the couple of months ago and I've only just know decided that I can't fix it myself. The actual error is:

Signed Out
We’re having trouble verifying your access to HBO GO with your TV provider. If you continue to have this issue, contact your TV provider for assistance

And, YES, I have already removed and reinstalled the HBOGO app.

Thanks!

Responses

cjrobinson

Contributor

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20 Messages

1 y ago

If you subscribe to HBO via Xfinity, you can watch all of the content directly from the Xfinity Stream app. It is hard to answer why a third party app doesnt work with your Xfinity credentials.

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