Visitor

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2 Messages

11/10/2026 12:57 AM

Britbox not free - on 11/11/2026 on

on my TV i selected free tv this week - select a britbox content - waste a lot of time - is not free if BritBox requires an active subscription

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Gold Problem Solver

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27.8K Messages

1 day ago

on my TV i selected free tv this week ...

On https://www.xfinity.com/stream/ and on the Stream app on Roku searching for BritBox brings up the "BritBox Channel Collection", and selecting that brings up "BritBox On Demand", which lists 

  • Father Brown
  • The Hardacres
  • Silent Witness
  • A Taste For Murder
  • Lynley
  • Granite Harbour

Is that all? No idea . . .

(edited)

Visitor

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2 Messages

If that's all then I don't think BritBox will get any customers via xfinity

Gold Problem Solver

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289 Messages

1 day ago

I would like to second this... it says "Free this week britbox" and "Watch BritBox for free this week", but none of the BritBox programming can actually be watched directly through Xfinity On Demand.  Some of the BritBox titles are also available on other free services like Plex and Tubi, so one could conceivably watch them there.  But by following the actual "Launch BritBox" item in the On Demand menu, it only launches the BritBox app, which requires a subscription and doesn't offer anything for free.

To be clear, networks being offered on Xfinity's "Free this week" platform should be watchable directly for free through Xfinity's native On Demand functionality, without having to navigate to any third-party apps.

Visitor

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1 Message

1 day ago

Same problem here…following xfinity’s instructions to watch “free this week” —anything I try to watch redirects to the log in for Brit box which requires paid subscription. 

I have not had this problem in the past with “free this week”

Visitor

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1 Message

19 hours ago

Same issue here! Not cool. They should remove this from their list if it is not free.  If it is a technical issue, they should extend the free period since BritBox has not be available to customers for two days. 

Visitor

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2 Messages

@user_sijiht​ I completely agree!

Visitor

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1 Message

16 hours ago

Same here. Customer service chat gave the run around. Didn’t seem to understand how “free this week” normally works. I sent them screenshots of every screen I encountered. They said it was just the usual 7-day free trail offer. The few things I found that were free (after lots of searching) were via other streaming channels I already have. This is all very bait and switch-y.

Visitor

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19 Messages

10 hours ago

I don't know what is worse, this fake Xfinity BritBox "free this week" offer, or other Xfinity "free this week" promos for ad-supported channels that are always free to anyone, anytime.

Visitor

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1 Message

6 hours ago

I am getting the same thing — have tried multiple programs and have to launch Britbox and Subscribe. 

Visitor

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1 Message

4 hours ago

Yeah I thought it was just me and I was gaslit by the Xfinity Customer Service Chat bot when I asked. They said that’s a Trial 7-day promotion, and then proceeded to ask a million questions about my Cellular Service and that as a Diamond member you get a free Watch when you sign up for a $35 line. I just wanted to watch Father Brown and a few shows for FREE THIS WEEK ! It’s splashed all over my TV as a promotion! I will probably never get a live agent to ask so I just assumed it was just me. 

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