Visitor
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1 Message
Bravo On Demand
I have the Extra 125+ TV plan, which includes Bravo TV. As of yesterday, whenever I try to watch any Bravo shows On Demand, I'm told I need to upgrade my package. I don't understand why I'd need to upgrade when I already get the channel. Has this happened to anyone else?
XfinityDena
Official Employee
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3.2K Messages
4 years ago
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. I can tell you have not had the best experience with the message you are getting about Bravo and I assure you I am here to do everything I can to turn this around. We appreciate your signing up to be a part of the Comcast family, and I want to be sure we can get everything figured out for you with your service. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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user_bc25b6
Visitor
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1 Message
4 years ago
The same thing is happening to me! Even the bravo app won’t let me connect and says I do not subscribe to that channel.
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oluB
Visitor
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1 Message
3 years ago
I HAVE THE SAME ISSUE, Can someone help with this because it makes no sense to me
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