Hey @user_hn41b1, thank you for reaching out to Xfinity Support on our forums. Both Barbie movies are on the HBO Max app. Does the non ASL one work if you launch it from there? Also, on the movie page in the app, if you scroll to the right do you see watch options with the other version?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_hn41b1
3 Messages
10 months ago
When I select the regular version. Only the with asl version plays
1
0