1 Message
Audio in purchased On Demand show
Each episode of series starts with proper sound, then crackles amd degrades until no sound is working for rest of episode.
1 Message
Each episode of series starts with proper sound, then crackles amd degrades until no sound is working for rest of episode.
XfinitySara
Official Employee
•
1.9K Messages
4 months ago
Hello and thank you for creating a post about your audio concerns, @klocsmith. I'm sorry to hear about this trouble, and I would love to see what our Digital Care Team can do to help! You've come to the right place because we're great to work with :) We'll do everything we can to review and resolve issues quickly. To clarify, this is only happening to one series that you've purchased?
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