Hello, @Bejadan, thank you for coming to us regarding the audio being out of sync with your picture. It would be our pleasure to assist! Are the audio issues on all channels or just a specific one? Also, is the issue present on multiple boxes or just one?
i dont have a set top box i use the xfinity stream app, its not impressive at all. it takes so long to load anything and its not available on all streaming devices which is frustrating. when i want to delete a recording i should not have the option to keep. i know its not much a month but its also not much of an app.
I dont have any set tops. It happens on recordings i havent noticed if there is a channel it also happens on recordings. Ill let u know if its on a specific channel
XfinityJaxie
Official Employee
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292 Messages
4 years ago
Hello, @Bejadan, thank you for coming to us regarding the audio being out of sync with your picture. It would be our pleasure to assist! Are the audio issues on all channels or just a specific one? Also, is the issue present on multiple boxes or just one?
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Bejadan
Visitor
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4 Messages
4 years ago
I dont have any set tops. It happens on recordings i havent noticed if there is a channel it also happens on recordings. Ill let u know if its on a specific channel
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