Hello, @Bejadan, thank you for coming to us regarding the audio being out of sync with your picture. It would be our pleasure to assist! Are the audio issues on all channels or just a specific one? Also, is the issue present on multiple boxes or just one?
i dont have a set top box i use the xfinity stream app, its not impressive at all. it takes so long to load anything and its not available on all streaming devices which is frustrating. when i want to delete a recording i should not have the option to keep. i know its not much a month but its also not much of an app.
Is it on all recordings or just specific recordings?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I dont have any set tops. It happens on recordings i havent noticed if there is a channel it also happens on recordings. Ill let u know if its on a specific channel
XfinityNicki
Official Employee
•
89 Messages
2 m ago
Hello, @Bejadan, thank you for coming to us regarding the audio being out of sync with your picture. It would be our pleasure to assist! Are the audio issues on all channels or just a specific one? Also, is the issue present on multiple boxes or just one?
3
0
Bejadan
Visitor
•
4 Messages
1 m ago
I dont have any set tops. It happens on recordings i havent noticed if there is a channel it also happens on recordings. Ill let u know if its on a specific channel
0
0