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Thursday, January 1st, 2026 2:41 AM

Acorn TV on demand

Why isn't Madame Blanc Mysteries Christmas Special Part 2 available on Acorn TV app or On Demand?

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Official Employee

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645 Messages

4 months ago

Sorry to hear the program you were looking for wasn't available, user_u4qtfp! I apologize, but as Acorn TV is a 3rd party service, we're unfortunately unable to provide an explanation as to why they did not have it available. 

 

6 Messages

4 months ago

I have the same question in the sense that we subscribe to Acorn TV through XFINITY.  I know Acorn TV released part 2 of The Madame Blanc Mysteries Christmas 2025 special before the end of 2025.  Over the past few years we have successfully watched all episodes of Series 1 to 4 and part 1 of the Christmas 2025 special.  Acorn TV lists the 2 episodes as "Series 5" on their website and in their app.   I really do not want to pay Amazon Prime $2.99 to watch an HD version of that second episode.    We had a similar issue with an episode of The Restaurant on Acorn TV in 2024; that was resolved in a way that allowed us to avoid the charge.

Official Employee

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1.8K Messages

Hello @user_j8gtng We unfortunately have no control over when content gets added to the 3rd party subscription services. I checked online to see if there was a specific date they had listed for a release of this episode and am not currently seeing one. 

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6 Messages

All I can say is that we checked on the Acorn app on our TV the evening of 2026-01-10 around 8 pm PST and we found that it now showed a Series 5 and that had the two episodes of the The Madame Blanc Mysteries Christmas 2025 special.

As far as I am concerned this is not an issue

Official Employee

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847 Messages

@user_j8gtng  I am glad to hear that you have found it on Acorn now! I hope you have a great week! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

6 Messages

4 months ago

I had the same question and we kept checking on the Acorn app on our TV.  When we checked on the evening of 2026-01-10 around 8 pm PST we found that it now showed a Series 5 and that had the two episodes of the The Madame Blanc Mysteries Christmas 2025 special.  We were able to watch the second of the 2 episodes just fine.

Hope this helps.

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