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user_fuc5u1
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Saturday, December 14th, 2024 8:22 AM

Accidentally remove program from my list

I accidentally removed a program that is no longer being played. I can still access it but would like to just go through my list. When I go to the program info, there isn’t the + there to add to my list. Help

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10 days ago

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user_klpl48

New Poster

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4 Messages

1 month ago

If I remember correctly if the program is not playing as it's on hiatus, or between seasons, I don't believe there is any way to add it back to your list until it starts airing again. Once it shows up in the guide again, the option to add it back to your list should be there.

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XfinityThomasC

Official Employee

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2.2K Messages

30 days ago

Hello, @user_fuc5u1 sorry for the inconvenience. This is an issue we have recently discovered. At this time there is not a workaround or ETA for resolution. Our engineers will continue to work on this issue and provide an update.  

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user_01przg

2 Messages

I've seen this problem for weeks now. BUT, for example Inside Out 2 is available. It's Avaible for Rent, for Purchase, and on Disney+ to which I am subscribed. I removed the check, and was going to read so it would move to the Top of My List. But now the + is missing, so I can I cannot add it back. What's the update on this?

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24 days ago

XfinityAlfonso

Official Employee

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1.3K Messages

Hello user_01przg we appreciate you taking the time out of your holiday to reach us here via our Xfinity Community forums. Our product development teams are working hard on this concern, however, we have no new updates to share at this time. We will keep you infomrated as often as we can. 

 

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22 days ago

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user_01przg

2 Messages

Any update on this?

Inside Out 2 is a good example.

It is currently available, BUT the + (plus) icon is missing so it cannot be added to My List.

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12 days ago

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XfinityJosephA

Official Employee

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1.5K Messages

user_01przg I apologize. We don't have an update to share currently. Thanks for bearing with us. Keep an eye out for future communication or test the feature occasionally. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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10 days ago

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