Skip to main content

    Support

    Offers

U
user_qtbsb4
1st Topic

Visitor

 • 

4 Messages

Thursday, July 3rd, 2025 8:32 PM

Peacock subscription

I thought platinum and diamond members got Peacock for free? I just received an email asking me to sign up for Peacock.

Please advise,

[Edited: "Personal Information"]

Question

 • 

Updated 

1 day ago

 • Edited

17

1

0

XfinityAmandaB

Official Employee

 • 

2.4K Messages

1 day ago

 

user_qtbsb4 Thank you so much for stopping in for help with your free Peacock offer. There were a few free offers with Peacock included at one time. Of course, the Rewards offer, but also with some speed tier options it was also included. The options included with your internet speed tier are the ones that have a time frame. Check out our support article to make sure you correctly redeemed the Rewards offer and not the offer connected to your speed. 

 

2

0

XfinityAmandaB

Official Employee

 • 

2.4K Messages

 

user_qtbsb4 That is correct, it does not! You may have had both offers active. Most commonly, customer use the offer that was included with their internet speed first. The Rewards offer does not expire, so if it is still showing redeeming, I would try to use the information shown in the Important notes for Diamond and Platinum tier Xfinity Rewards customers section to help get you logged in. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

1 day ago

0

forum icon

New to the Community?

Start Here