WiFi calling question

I have both cellular and WiFi calling turned on. When I am home my iPhone 14 has started getting a lot of ‘call failed’ messages when I call out and sometimes people call me and my phone never rings. Also in some of these situations when phone doesn’t ring I do not see a missed call in ‘recents’. What could be causing these problems?

Thank you!

Responses

XfinityNicolas

Official Employee

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1.1K Messages

1 year ago

Hey @user_26a79d, thank you for reaching out to Xfinity Support on our forums. Have you had any other issues with the internet or WiFi on the phone? Also, have you noticed if it is happening on other WiFi connections?

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user_7c741f

Visitor

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3 Messages

1 year ago

I am having the same problem

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XfinityMarcus

Official Employee

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1.5K Messages

@user_7c741f, thank you for using the Xfinity Community Forums page to reach out. We would be happy to address your WiFi calling concerns. Are you currently an Xfinity mobile customer?

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1 year ago

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user_26a79d

WiFi calling question

XfinityNicolas

user_7c741f

XfinityMarcus

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