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user_29dprb
1st Topic

2 Messages

Wednesday, March 5th, 2025 3:04 PM

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voice mail doesnt work

when I try to access voice mail on line for my mobile phone.. I get the following response

Xfinity Voice

Sorry, but something went wrong.

Please contact us to reactivate your service.

Contact Comcast Customer Care.

Question

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Updated 

20 days ago

23

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XfinityFrank

Official Employee

 • 

1.2K Messages

27 days ago

Hi there, @user_29dprb! Thanks for reaching out to us here on the Community Forum! Let's see what we can do to help with your voicemail! What type of phone are you using with XFINITY Mobile? 

 

2

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user_29dprb

2 Messages

I think I solved the problem.

thks anyway

22 days ago

0

XfinityFrank

Official Employee

 • 

1.2K Messages

I'm glad to hear that, @user_29dprb! Thanks for letting us know! Take care and enjoy your service! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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20 days ago

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