New Poster
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4 Messages
SOS
My phone says SOS and I am unable to call or receive texts multiple times, sometimes daily. this didn’t happen when I had Verizon? How can this be resolved?
New Poster
•
4 Messages
My phone says SOS and I am unable to call or receive texts multiple times, sometimes daily. this didn’t happen when I had Verizon? How can this be resolved?
XfinityJeniece
Official Employee
•
2.3K Messages
2 months ago
Hey there, cmg1234, thanks for reaching out through Xfinity Forums regarding your phone issues. We would be happy to help with troubleshooting your services. I completely understand needing to resolve this, so you can call and receive texts! Have you tried any troubleshooting already such as restarting your device? Also, is your device up to date on any updates?
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