Visitor
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1 Message
Ridiculously [Edited] Mobile- 2 Bars!
I just switched over to Xfinity mobile as part of an Internet bundle and absolutely regret it already. The network speed is so slow I cannot even send a simple gif in a text. I get two bars of service- I'm in my home now- my partner has 4 bars (Verizon), my friend here has 4 bars (att) and I'm struggling to make calls. And of course, it's impossible to get anyone on the phone. [Edited: "Solicitation"]
[Title Edited: "Inappropriate Language"]
XfinityAlyssaA
Official Employee
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2.9K Messages
1 hour ago
Good afternoon @user_psxirg, and thank you for reaching out on our Community Forums with your mobile network connection concerns. We appreciate the opportunity to help.
I understand how frustrating it can be when you're not getting a strong connection, and our team is happy to help troubleshoot. To start, have you tried restarting your device? Can you also confirm that your phone's software is up-to-date?
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