Visitor
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3 Messages
RCS issue on WiFi
Hi. I have an iPhone 17 and am current on all iOS updates. I switched from T-mobile in February. My RCS works fine when I am on cellular, and when I am on WiFi everywhere BUT my home. I have troubleshooted for hours and been on the phone with xfinity mobile for hours. I got a new router today and the issue is still there. I have downloaded a new eSIM. I have reset network settings. Toggled iMessages and RCS off and on. I have forgot my WiFi, reconnected, and messed around with the private WiFi settings. Nothing is working.
Please help. I am extremely frustrated that RCS is stuck on “waiting for activation” anytime I’m on my home WiFi.
user_85mx8p
Visitor
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3 Messages
2 days ago
This is causing me to miss time sensitive voicemails and text messages. PLEASE HELP.
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XfinityDemitrius
Official Employee
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3.2K Messages
8 hours ago
Hey @user_85mx8p, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to provided limited troubleshooting for the Xfinity Mobile device. What steps have you already taken to troubleshoot the RCS issue? Have you already enabled WiFi Calling? You can learn how to enable this feature by visiting our 'What is WiFi calling?' support page.
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