Visitor
•
1 Message
Mobile Service Still Down
My and my wife's mobile data has been down since this morning. Is there any update or solution for this problem?
Visitor
•
1 Message
My and my wife's mobile data has been down since this morning. Is there any update or solution for this problem?
XfinityDemitrius
Official Employee
•
2.2K Messages
5 days ago
Hey @CompleteSpy, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to perform some troubleshooting steps to see if we can get the data working on your cellular device.
Are you currently seeing a 4G or 5G symbol at the top near the cellular bars? Are some applications working and some not? Do you see SOS in the top navigation bar? Is data use turned on? Please provide us with as much information as possible so we can assist in troubleshooting further. Hope to hear from you soon.
0
0