New Poster
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4 Messages
Mobile Compatibility with NumberBarn numbers
I recently added a mobile line on Xfinity Mobile with a new phone number. I was told by support there was no way to select that number but it was assigned according to billing address. I was also unable to see what the assigned number was prior to activating the line.
The number assigned is a complete dud. An area code from another city and county with seven random-[Edited: "Profanity"] digits. I can't start using this number because I don't want to get stuck with it.
A solution I found was choosing and buying a number via NumberBarn and then porting it over. Unfortunately, while the NumberBarn FAQ on Xfinity Mobile does say it's possible to port over a number, it is uncertain this is possible in all cases and refers readers to Xfinity for confirmation.
I cannot find anything on the Xfinity Help site about this and chat assistants -- both AI and Live -- didn't have answers.
Can anyone help me out with some information about whether it's possible to port a number from NumberBarn to an existing mobile account?
Thanks!



XfinityAbel
Official Employee
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484 Messages
2 hours ago
@BPix thanks for taking the time to post on our Xfinity Community Forums page. You cannot port a number from Number Barn to Xfinity Mobile if it is a virtual telephone number, as porting of virtual numbers is not supported. You might be able to change your number. For more information on if your eligible to change it check out our article: Can I change my Xfinity Mobile number?
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