Visitor
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1 Message
Lightening
We had lightening strike nearby and immediately I lost connection to the xfinity mobile network. I talked with xfinity assistant who told me to go into safe mode and reconnect to the network. I went into safe mode but how do I reconnect to the network?
XfinityDemitrius
Official Employee
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2.6K Messages
2 hours ago
Hey @user_jflhug, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with the connection and device. Is it still in safe mode? You can usually go back into standard/stock mode by restarting the mobile device or going through the screen menu to restart. Are you still experiencing issues? Please let us know.
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