U

Visitor

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2 Messages

Friday, May 2nd, 2025 12:45 AM

echo on cell phone calls

When people call me they hear an echo of themselves on the line. 

Calls are getting dropped in my house on the WiFi.

Can you send a Booster Box?

Official Employee

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83 Messages

20 days ago

Hello @user_uyxytz, Thank you for taking the time out of your day to leave a post. I hope you are having a great weekend. I understand how frustrating it can be with calls echoing or dropping while on an important call. When the echoing occurs, are you inside or outside the home? Are you using a third party accessory like Bluetooth headphones when the echoing is going on?  Is there anything covering the speaker or microphone like a protective case? 

Visitor

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2 Messages

usually in my home.  I end up having to end the call and then call them back.  When I call them back the echo feedback usually ends.  

I've been dropping many many calls in my home as well.  We have the xfinity internet Wifi and the mobile program and it's not great.  I'm considering chaning both the internet and the mobile phone.  Is there a way to significantly boost everything in the home? 

Official Employee

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1.9K Messages

 

user_uyxytz I get that for sure and we would hate to see you leave. Have you tried WiFi Calling when you are home? 

 

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