3 Messages
Dead Spots Everywhere (LITERALLY)and Dropped Calls
Don’t be fooled by the low price. The mobile service internet is the worst I have ever had and perhaps the worst on Earth. Occasionally, it does drop a call in regard to the mobile service. Satisfied with home internet from them though so when they stated that low price and talked up how good the mobile service from them would be, I thought that’s a no brainer. Boy was I wrong. I don’t believe they seek to underperform with their mobile service offered, but they have yet to make it work the way you expect.
XfinityJanelle
Official Employee
•
1.3K Messages
7 months ago
Hi @user_m3z7t0 Thank you for reaching out on the Xfinity Community Forums. Have you attempted to power down the phone and forget the network? Is this happening on Wi-Fi or on mobile network as well?
2
0