1 Message
Avoid Xfinity Mobile
I was lied to to get me away from ATT mobile. I was told that the Countries I worked in for the US Army were covered under the travel plan of 10$ a day. I was very specific in the Countries I had to go to and I was told they were covered. Then I get to Djibouti in camp Lemmenier and turn on my phone to call my wife on Whatsapp to let her know I had made it safe. 35MB and Xfinity tried to charge me 1650$ and after the fact let me know that it was not covered even though I had already verified. They then told me the only thing they could do was a payment plan to pay off the 1650. This in turn was only after I was asked to wait for 2 minutes and then put on a 30 minute hold to come back and be told give me a few more minutes and 20 minutes later tell me he understood but i would have to pay. He said we sent you a text at 215 i jist verified that text came 8 hours after the whatsapp call. I don't know about anyone else but I do not have 1650 just to throw away for my mobile provider lieing to me. The coverage going through houston was minimal at best a lot of dead spots. Traveling in the midwest I had no connection on highways and rural areas. The only good thing is it hooks up to any Xfinity network. Half star for the Xfinity network rest 0 starts
XfinityJorge
Official Employee
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1.6K Messages
2 months ago
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