Apple watch lost cell service

I had an iphone 14 pro and also an apple watch ultra 2 with cell service.  I upgraded the phone to an iPhone 17 pro and after setting the watch back up to the new phone, it no longer works on cell.  It says there is no SIM.  I spent hours doing the chat (first person told me they would have to remove it from my account and add it back and ultimately i would have to pay more per month than what i am currently) followed by hours on the phone with support to just be told i need to schedule to go to a store.  I scheduled a store appointment and drove an hour each way for that appointment.  The person helping me there said he had the exact same issue in the past and knew how to resolve it.  He was on chat telling the person what he needed done but stated they were not listening to his suggestions and eventually they disconnected with him.  He looked up his ticket number from when he needed help and provided me with that number. He told me to go back on the chat and provide that and ask them to follow those steps to resolve it.  I attempted this and wasted a couple more hours.  I was told an "advanced team" would be dealing with this and would email me once resolved.  It has been 3 days with no solution.