eZAK61's profile



30 Messages

Friday, September 8th, 2023 2:36 PM

Xfinity Voice Problems

I can not make a phone call from my land line! Every attempt results in a busy signal. I tried swamping out the modem, Had five tech visits (changed the drop once), Numerous chat sessions,

I even tried contacting corporate. I don't know what else to do.

Official Employee


960 Messages

3 months ago

Hello @eZAK61 thanks for using our Forums as a tool to contact our Xfinity Support Team. We are sorry to hear about the issues you are having with your voice service and we are here to help you. Let us get started by having you send us a private message so we can take a dive into this. Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Peer to peer chat" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message


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