Hi there, @user_u73vtf! Thanks for reaching out to us here on the Community Forum. We can help you activate your XFINITY Voice home phone service. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
Hello @user_ilrj50, Thanks for commenting on our Xfinity Forums Community page. I can see the concern an automated message like that can cause. We want to do everything we can to assist!
Please send a direct message including your full name and service address, and we can get started anytime.
How to Send Us a Direct Message:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
Click the "New message" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityFrank
Official Employee
•
2.1K Messages
1 month ago
Hi there, @user_u73vtf! Thanks for reaching out to us here on the Community Forum. We can help you activate your XFINITY Voice home phone service. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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user_ilrj50
Visitor
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1 Message
20 days ago
We received a automated message saying our E19 address needed to be updated. Asked if our phone had been move? What are we to do please
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