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user_c75595
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Monday, February 20th, 2023 12:48 AM

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Static on phone

I’ve had severe static in my phone line for the past 3 weeks. I would like to know how to get rid of it.

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2 years ago

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XfinityPeterH

Official Employee

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1.5K Messages

2 years ago

Hello there @user_c75595 and thank you for your post. Having static on your phone would be frustrating for sure. I know if I was in your shoes I would be feeling the same way too! We are happy to help you. I would like to provide you with this wonderful Xfinity Link that will help with troubleshooting: https://www.xfinity.com/support/articles/my-account-app-voice-mobile-troubleshooting 

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ANNETTECHALAS

Visitor

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1 Message

@XfinityPeterH​  I have the same issue, only when it rains. This has been going on from the beginning of my service. After the rain stops, and things 'dry up' outside (a couple of hours), the static stops.

2 years ago

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CCValerie

Official Employee

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974 Messages

Hi there, @ANNETTECHALAS, thank you for taking the time to reach out to us through our Xfinity Forums. I am sad to hear you are also experiencing issues with your phone services. I understand how frustrating that would be! Have you had the opportunity to review the following article and begin troubleshooting?

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 years ago

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