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Thursday, July 25th, 2024

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Porting Comcast Business Number to Xfinity Home Phone

After days and hours of conversations with Comcast and Xfinity I was told I could port in my Comcast business number to a Xfinity home number.  Xfinity said I could not port in until Comcast deactivated the number.  Followed instructions and the number was deactivated on 7/17/2024.  Called Xfinity on 7/18/24 and they told me they could not port in the number because there was some governmental regulation that precluded porting in a number with a 510 area code into a 95472 zip code.  Of course now I am in a Comcast hellscape trying to reactivate my business phone number.  Can anyone even imagine losing a business number of 25+ years? I don't even know if what the Xfinity side said was true or not.  And if true why was I told I could port the number in?

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