Regular Visitor
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5 Messages
phone number reported as spam need to report it and have it corrected
Hi, I recently have had problems with my home phone landline, being spoofed as a spam number. How do I get this corrected through Xfinity Comcast. Who do I contact.
Accepted Solution
XfinityCliff
Official Employee
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18 Messages
3 days ago
Hi @KUSH5846!
Thanks for reaching out to our Xfinity Community Forums so that we can assist you with your concerns!❤️
You can find general information about Report potential call blocking errors here: https://www.xfinity.com/support/articles/report-call-blocking-errors
Report potential call blocking errors
If you believe a phone number has been mislabeled as spam or want to report a number that appears to be nuisance/spam or fraudulent, visit xfinityspamfeedback.com to submit feedback. Feedback submissions will result in an evaluation, which may result in a change in how future calls are categorized or labeled. Any information you submit is subject to our privacy policy.
We definitely want to make sure your concern is addressed! If you have any further questions or still need assistance, be sure to let us know!
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Accepted Solution
KUSH5846
Regular Visitor
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5 Messages
4 hours ago
Just wanted to let you know that my issue has been resolved. I got an email fromTSNI.Com stating that the spam label had been removed from reported number. I tried my phone and called my brother, and I am no longer getting the message when calling him. The problem was that my number was reported as spam as I thought. Thanks for your help.
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