Visitor

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2 Messages

09/07/2026 5:26 PM

Phone number not transferred

Home phone number was supposed to be transferred from att and isnt

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Official Employee

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3.2K Messages

2 months ago

Hello user_q8rzfi, thank you for reaching out via our Xfinity Community Forums. Is your number coming from ATT going to our landline or Xfinity Mobile option? Also, how long ago did you place the order? 

 

Visitor

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2 Messages

coming from att to landline

Official Employee

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814 Messages

Thanks for that additional detail @user_q8rzfi.  Do you know about how many days ago you made the request to port? 

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