5 Messages
No home Phone Service since modem was replaced
No home Phone Service since modem was replaced. I have tried the resetting the modem and changing the plugs. The phone worked with the old modem. Trying to navigate through the website and app to find answers is hard.
XfinityArmand
Official Employee
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1.9K Messages
10 months ago
Hi there @user_55sc8u! Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum to voice your service concerns. We are so glad to hear from you and happy to help in any way that we can to ensure that you are being provided with a top tier expereince with your service. No worries! You have reached out to the right team to get things squared away. Have you been able to reset (unplugging it from the power source and plugging back in) the modem to get a dial tone?
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agg1
New Poster
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4 Messages
10 months ago
What is contact info for customer support?
1