No dial tone

I have tried all this but as of 9/21 I still do not have service. Yesterday I was told by a technical person to wait another 72 hours to get a resolution. Problem involves porting my old phone number. I lost century  link phone service on the 14th of August couldn't get them to repair since they missed 4 scheduled appointments, so I switched to xfinity and I still don't have service. 

I tried everything but as of 9/21 I still don't have service and was told to wait another 72 hours for a resolution Ticket#CR276782318 issued 9/20/26

user_ypb69s This is never how we want you to feel when reaching out for support. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.