No Dial Tone

Out Xfinity Voice stopped working several months ago. The phone is plugged directly into the gateway. It stopped working about the time we got a new gateway. I have tried all the recommended troubleshooting items suggested with no luck.

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user_m02p98

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1 Message

2 days ago

I lost Dial Tone on my phone. Ready to switch to Verizon.

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XfinityKassie

Official Employee

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2K Messages

user_m02p98 Hello there! We appreciate you reaching out to our Xfinity Forums Team regarding your dial tone. I'm happy to help you get your services working properly. Before we begin, can you please share any troubleshooting steps you have already tired? This helps in knowing where to pick up at.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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6 hours ago

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Home Phone Service & Equipment

user_7vv5ak

No Dial Tone

user_m02p98

XfinityKassie

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