@user_gfczab Thanks for reaching out! Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please wait until we invite you to send us a Direct Message. Since we have you in DMs let’s see what we can do to help.
I Apologize for sending a message without an invite. I didn't know the rules or that there even were any. I just saw in another post about posting to xfinity official employee was what to do. So if you can help me now, the issue is I don't have voip voice service upon switching to xfi gateway. There is no dial tone. What do I need to do?
Thanks again @user_gfczab for reaching out. We were able to complete the provisioning and get your voice services back active! We truly appreciate you being a part of our Forum Community! Have a great rest of your day!👍
Accepted Solution
XfinityBradM
Official Employee
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1K Messages
1 month ago
@user_gfczab Thanks for reaching out! Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please wait until we invite you to send us a Direct Message. Since we have you in DMs let’s see what we can do to help.
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Accepted Solution
XfinityQuemekia
Official Employee
•
544 Messages
1 month ago
Thanks again @user_gfczab for reaching out. We were able to complete the provisioning and get your voice services back active! We truly appreciate you being a part of our Forum Community! Have a great rest of your day!👍
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