I am currently out of the U.S. My house sitter has tried everything and still no dial tone. There is no way to contact a live person to fix this. Xfinity is truly a rip off. They don't care. The modem has a phone light operating, no dial tone.
Hey @user_apmb05, thanks for reaching out to Xfinity Support on our forums. I'm glad it is working now for you. As a heads up if you have future questions, many of the pages on the forums are designed to have a waiting period before we receive them so customers can share their tips and experiences. If you ever need assistance directly from an employee, the customer service section will directly notify us.
Shady2
Visitor
•
1 Message
1 year ago
I am currently out of the U.S. My house sitter has tried everything and still no dial tone. There is no way to contact a live person to fix this. Xfinity is truly a rip off. They don't care. The modem has a phone light operating, no dial tone.
1
0
XfinityNicolas
Official Employee
•
1.1K Messages
1 year ago
Hey @user_apmb05, thanks for reaching out to Xfinity Support on our forums. I'm glad it is working now for you. As a heads up if you have future questions, many of the pages on the forums are designed to have a waiting period before we receive them so customers can share their tips and experiences. If you ever need assistance directly from an employee, the customer service section will directly notify us.
0
0