No dial tone after new modem installed.

Yes I  resolved my problem. 

Good morning @user_7giqve. We are happy to hear you were able to find a resolution. Please do not hesitate to reach out, if you need anything in the future. 

I am having the same issue. How do I reach out? 

Update: turns out they disconnected my landline service when they sold me the new modem. Saying that since I was a loyal customer they had a deal for faster internet. But to make the price appealing, they left out Voice without saying so. So I lost the deal pricing I had on Voice; and to reactivate my bill would go up by $30 even if I reverted to slower internet.

Don't know what plan you have.  We rent our modem from xfinity and our landline is bundled in.  I was told if I  canceled my landline my monthly would increase. 

Have restarted modem, tries both tel plugs, refreshed, plugged phone directly at Port and still not working.  For new modem on 06feb25 and phone was working before activation 

Set up modem as noted on paperwork in box modem came in. After plugging phone  into the phone port , still no dial tone xfinity must turn on your phone #. Modem powers up phone system.  Talk or text to live agent only.  It will take you a few agents to get the right one.  Good luck. 

@robi1032 Good morning! We appreciate you taking the time to bring your service concerns to our attention. I can assure you, you are in great hands with our Xfinity Community Forums Team in getting your issues resolved today. I'm happy to help you get your services working properly today. Can you please send a Direct Message with your name, the service address, and the landline number we will be working with today? 

Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it