Hey @user_bhrqas. Thank you for visiting our official Xfinity Forums Community support page. With our Xfinity Voice, there should be no reason why the call would drop after 30 minutes. Do you think this could be a setting or feature on your handset or the battery getting low? Do you currently subscribe to our Xfinity Internet service and notice the Internet connection dropping the same time to phone call drops? Please let us know at your next available convenience.
XfinityDemitrius
Official Employee
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2.4K Messages
9 days ago
Hey @user_bhrqas. Thank you for visiting our official Xfinity Forums Community support page. With our Xfinity Voice, there should be no reason why the call would drop after 30 minutes. Do you think this could be a setting or feature on your handset or the battery getting low? Do you currently subscribe to our Xfinity Internet service and notice the Internet connection dropping the same time to phone call drops? Please let us know at your next available convenience.
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BruceW
Gold Problem Solver
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27.1K Messages
8 days ago
You might want to review https://www.xfinity.com/corporate/customers/policies/voiceservices to make sure you are not violating any of the policies listed there, especially the items listed under the "What activities are prohibited by this Policy?" heading.
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