Visitor

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1 Message

Wednesday, February 11th, 2026 1:18 AM

landline phone

why does my landline phone disconnect after being on it for about 30 minutes?

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Official Employee

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2.4K Messages

9 hours ago

Hey @user_bhrqas. Thank you for visiting our official Xfinity Forums Community support page. With our Xfinity Voice, there should be no reason why the call would drop after 30 minutes. Do you think this could be a setting or feature on your handset or the battery getting low? Do you currently subscribe to our Xfinity Internet service and notice the Internet connection dropping the same time to phone call drops? Please let us know at your next available convenience. 

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