My phones are cordless Panasonic. My landline is supplied by Xfinity. My modem is wireless Gateway. Xfinity will not help me even though the issue is with outside wires in box.
So your inside phone service doesn't connect into the modem/gateway's RJ45 jack? Do you have Xfinity Connect Voice service?
My phones are cordless Panasonic. My landline is supplied by Xfinity. My modem is wireless Gateway. Xfinity will not help me even though the issue is with outside wires in box.
Accepted Solution
jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
Can you describe your environment, e.g. your service Plan name and description, what equipment you have (modem/gateway) and what Xfinity phone it is?
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jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
So your inside phone service doesn't connect into the modem/gateway's RJ45 jack? Do you have Xfinity Connect Voice service?
Does this discussion help?
https://forums.xfinity.com/t5/Home-Phone-Service-Equipment/How-to-connect-wired-home-phone-network-to-Xfinity-phone/m-p/3336653
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barbiedollstar
Frequent Visitor
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8 Messages
5 years ago
My phones are cordless Panasonic. My landline is supplied by Xfinity. My modem is wireless Gateway. Xfinity will not help me even though the issue is with outside wires in box.
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