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Wednesday, September 4th, 2024 12:39 AM

Landline has static

Static prevents me from receiving/sending faxes.  Dial tone has static.

Official Employee

 • 

1.2K Messages

1 month ago

Hey @user_ium3xg , Thank you for visiting our official Xfinity Reddit community support page. We greatly appreciate you taking the time to share your experience regarding the static in the phone line. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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